Legal
Accessibility Statement
Last updated: 29 July 2026
369 Collective is committed to making our website usable by as many people as possible, including people with disabilities and people using assistive technologies. We aim to align with the New Zealand Government Web Accessibility Standard 1.1 and the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.
1. Our commitment
Accessibility is an ongoing effort, not a one-off project. We work to make sure that content, layout, colour, typography and interactive elements on our site are perceivable, operable, understandable and robust for everyone.
2. What we do
- Use semantic HTML and clear heading structures so screen readers can navigate the page.
- Provide meaningful alternative text for informative images and empty alt text for decorative imagery.
- Design colour combinations to meet WCAG 2.1 AA contrast ratios for body text.
- Support keyboard navigation, with visible focus states on interactive elements.
- Provide reduced-motion behaviour for users who prefer minimal animation.
- Ensure the site is responsive and usable across common screen sizes and orientations.
3. Known limitations
Some third-party embeds, videos and legacy content may not yet fully meet WCAG 2.1 AA. We are working to identify and address these areas over time, and to apply the same standard to new content and features as they ship.
4. Standards we reference
- New Zealand Government Web Accessibility Standard 1.1.
- New Zealand Government Web Usability Standard 1.3.
- Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
- New Zealand Human Rights Act 1993, which prohibits disability discrimination.
5. Feedback and assistance
If you have trouble accessing any part of our website, or you would like content in a different format, please contact us. We will do our best to respond within five working days and to provide the information you need in a way that works for you.
- Email: venessaminkley@gmail.com
- Phone: 022 038 2257
- Location: Auckland, Aotearoa New Zealand
6. Complaints
If you are not satisfied with our response, you can contact the Human Rights Commission at tikatangata.org.nz, which handles complaints about disability discrimination in New Zealand.
7. Updates
We review this statement as the site changes. The date at the top of the page shows when it was last updated.
Questions
Contact us at venessaminkley@gmail.com or 022 038 2257. 369 Collective, Auckland, New Zealand.